Bank of Scotland Reviews 3.97 / 5Great overall rating Bank of Scotland values are putting customer first, keeping it simple and making a difference together. " Barclays and Tesco Bank 4. Staff over the phone have been extremely unhelpful and I even tried to get it from my branch without any success. Recently, I transferred £1,500 to my son’s RBS account, for him to pay rent which is £1,100.00 as he recently switch to bloody RBS from Halifax which he regrets! Whether you save with Bank of Scotland or not, we'll gladly review your accounts and discuss the right balance to meet your financial needs. Find up-to-date information on what policies cover at what coronavirus means for your travel insurance Visit the Bank of Scotland YouTube page. So that we can support those in the most vulnerable situations please only call if it is urgent. alectoris Read Full Review, " But it's possible larger numbers may be affected in due course, with many Brits resident in Europe – according to recent estimates from the United Nations, some 1.4 million people born in Britain live in the EU. 1. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month. Money you hold in bank current accounts or savings products are covered by the Financial Services Compensation Scheme (FSCS), up to a limit of £85,000 per person, per financial institution. The account is no better than many of the competitors, and from that point of view there are many better accounts to go for… A free inside look at company reviews and salaries posted anonymously by employees. With so many different current accounts now available, you can read these honest Bank of Scotland Classic Account reviews to find out what life as a Bank of Scotland customer is really like. Bank of Scotland 6. by by This bank is a thief! The Silver Account carries a monthly fee in return for AA membership, Travel Insurance, Mobile phone insurance and Card Protection. Opens in a new browser window. The worst (and best) banks have been revealed by the Government, as part of tough new measures designed to improve customer service. To be eligible for a Santander 123 Student Current Account, you’ll need to be studying for an undergraduate course (for at least two years) or an apprenticeship (level 4 to 7). Opens in a new browser window. Currency Account Terms and conditions and Interest and Fees (PDF) (2 reviews written), I have tried twice now to get a statement about interest and tax for last tax year from the Bank of Scotland. One garage manager (Texaco) had the machine removed and replaced with an… Our wide range of savings means we're likely to have accounts to suit you. Our Bank of Scotland Basic Account may be available if you don’t meet the conditions for one of our other current accounts. - 5. Here’s the full list of providers we’ve considered and how many of their customers said they would recommend them to a friend. Read Full Review, Written on: 11/08/2004 The exchange rate that will apply will be the relevant Bank of Scotland Standard Exchange Rate. I've been a BoS current account holder since 1987. Bank of Scotland Vantage Account reviews come from people like you! Bank of Scotland plc. You have to wait usually a minimum of 5 minutes to get through on their phone service, 20 minutes in a cue to speak to be served in their branches (once you have found one!- and that's in Scotland!) Whenever there is something to action or query, however basic, my heart sinks. Customer services staff are undertrained on Halifax procedures now adopted. I had cause to use the AA breakdown service around 6 weeks after upgrading, only to find I hadn't been registered with them and had to argue for over an… Since being taken over by Halifax, the service and the competence seems to have gone out of the window. Compare leading banks' current accounts. Read Full Review, Written on: 10/02/2012 Find out the rate by calling 0345 982 5319, or by speaking to us. Account details and transactions can be managed online and on the Bank of Scotland app. The account number, sort code and debit card number of the bank account you want to switch to Royal Bank The account number and sort code of your existing Royal Bank current account The Current Account Switch Service will move everything across from your old bank account to your Royal Bank current account within 7 working days. by It even closes your old account. The spread of coronavirus has resulted in considerable disruption to travel plans and changes to travel insurance policies, including those offered as part of packaged bank accounts. We are experiencing a high number of calls at the moment. London_Paolo " BEWARE! Once you’ve activated Everyday Offers, just activate each offer to earn cashback on your next purchase. Personal Review Our Personal Review is the ideal way to check whether you're making the most of your money. I live in South Hampshire and where ever I go and want to use a Bank of Scotland ATM machine, they are either broken or out of cash - for long periods. I only have another 6 weeks to send my tax forms back to the Inland Revenue. I know there will be problems and it will take hours and hours spent on the phone to the call centres to resolve… I am now going to change my bank as the customer service has gotten so bad, it is unbearable. 34 Bank of Scotland reviews. - 11. In the review below, you’ll learn about all the benefits and perks of this account. Our Personal Review is the ideal way to check whether you're making the most of your money. SC327000. (2 reviews written), I have had a Bank of Scotland account for more than ten years, and it was always OK. This includes how easy it is for consumers to open and use the accounts, the availability of credit interest and any penalties charged. Coronavirus (COVID-19) packaged bank accounts update. Royal Bank of Scotland Current Account - Ask a question now Refine your search Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Written on: 23/05/2015 by Mylesc500 (1 review written) We have had 2 Bank of Scotland business account for almost 30 years, but not for much longer, When we had a business manager locally, they were only a phone call away and any issues were dealt with swiftly and effectively. To qualify, each calendar month simply pay at least £1,000 into your account, stay in credit (above £0) during the monthly billing period, and pay at least two different Direct Debits from your account. Remember, you can do most of your banking tasks yourself online, either using our app or through Internet Banking. Bank of Scotland Business Banking Services Current Accounts. Yorkshire Bank and Halifax 10. Bank of Scotland has one current account available for students – the Bank of Scotland Student Current Account. " wendoid (1 review written), I have been a Bank of Scotland Current Account customer for a number of years and used to be quite happy with the service although they never seemed to have the best rates. This includes 5% on balances of up to £2,500 with Nationwide's FlexDirect account (dropping to 1% after the first year) and 3% on balances of up to £1,500 with TSB's Classic Plus . We now have what is called a 'relationship manager'. Book an appointment with your local branch to talk through your needs. Read Full Review, Written on: 23/08/2004 The Current Account Switch Service will do all the work when it comes to switching, moving everything across from your old account all within 7 working days, including Direct Debits and standing orders. I don't know if it is the Halifax merger, the troubles they fell into, the merger with Lloyds, or being in the public sector. Read Full Review, Written on: 09/06/2004 Read Full Review, Written on: 27/07/2004 The table below shows how RBS performed in our latest mortgage satisfaction survey, in which we gathered feedback from real RBS customers on everything to do with their mortgage, from the application process to value for money. Incredible. Vantage can also be added to existing Bank of Scotland Silver, Gold and Premier accounts. Hello people - I only want information about my account, its not rocket science!… They offer basic facilities for receiving money and settling bills, without overdraft facilities, though you qualify for a normal debit card which can be used at ATMs and online. New accounts & Switching accounts. Lloyds Bank 7. If you want to really max the interest you earn, other top-paying current accounts pay higher interest rates than Lloyds and Bank of Scotland or easy-access savings. How do I decide which account … Visit the Bank of Scotland Twitter page. The business account is managed through the Cashplus Mobile App or web dashboard on a computer. Quick & simple comparison helps you make a decision to apply online today. Lloyds, Halifax and Bank of Scotland have said they plan to close 13,000 accounts in total, though others haven't given figures. " It takes them a minimum of 5… Royal Bank of Scotland (RBS) is part of the NatWest group, along with NatWest and Ulster Bank. This includes transferring your salary, direct debits and standing orders. Opens in a new browser window. How to open an account To calculate the top 5's we take the following factors into account: Bank Of Scotland Current Account - Ask a question now, “I have had a Bank of Scotland account for more than...”, “I have been a Bank of Scotland Current Account...”, “I have tried twice now to get a statement about...”, “I wonder how many people reading this review will...”, Card One Banking - www.cardonebanking.com, thinkmoney Managed Current Account www.thinkmoney.co.uk, Lloyds Bank Platinum / Gold Current Accounts. The last time I called was almost 3 weeks ago. wendoid (1 review written). (5 reviews written), I have been a Bank of Scotland customer since the early 1980s. " And remember, if you are a Bank of Scotland customer, you can write a short review here to help other potential customers. Clydesdale 12. Book an appointment with … by by View all our savings accounts to help you choose the right one, Please Enter to access social media links. Read Full Review, Written on: 20/05/2009 Registered in Scotland No. Royal Bank of Scotland (RBS) and its subsidiary Ulster Bank are perennial low scorers. (4 reviews written), I wonder how many people reading this review will click with a daily familiarity concerning the failure of Bank of Scotland ATM machines up and down the country. Nothing great, but no problems, which kept the hassle factor at a minimum. So many things go wrong. Royal Bank of Scotland Interest Paying Current Account - Ask a question now Refine your search Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. We will change the payment from the account currency to the currency requested before making the payment. Read More, " I phoned today and am Still waiting! This year is no different with scores of 61% and 62% respectively. Read More, " Visit the Bank of Scotland Facebook page. Read More, " I upgraded to a Silver Account in January 2012 after which has followed the most disgraceful customer service I have experienced from any service provider. First Direct 3. please consider, by Whether you save with Bank of Scotland or not, we'll gladly review your accounts and discuss the right balance to meet your financial needs. They do not cover you for anything and insist that their approved e... RBS holds this year’s unwanted record for the most two-star ratings (telephone service, account benefits, complaints handling, branch service and overall customer service). Metro Bank 2. The Bank of Scotland offers the Current Account Switch Service, so you should be able to completely move your current account within seven working days. Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. 1,000 people answered and told us how happy they are with their current account provider. (1 review written), I requested a transfer of £1000 from my Bank of Scotland Current Account to my husband's account (we do this each month), they told me they'd done it. 1 To be eligible for Everyday Offers you need to be over 18, have a Bank of Scotland current account, a Bank of Scotland debit and/or credit card and be registered for Internet Banking. Basic bank accounts are designed for people who don’t qualify for other types of current account, typically because they have a poor credit history. Cherrypip Current accounts are available for new businesses, and businesses with an annual turnover of over £3m, £3m-25m, and £25m+. My husband then paid his credit card bill for us to find out 5 days later that they had only transferred £100. Nationwide 8. Smart Money People is the place for Bank of Scotland reviews. omayj Bank Of Scotland Moneyback Current Account - Ask a question now Refine your search Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Avoid This might be because you’re bankrupt, in financial difficulty, or if we’re not able to obtain information about your credit history. For him to get back his unauthorised overdraft charges I have to prove that I told them to transfer £100 and not £1000. NOT ethical at all! Read More, If you are commenting on behalf of the company that has been reviewed, Please plan in an hour to make the most of your review. All you need to do is tell us the details of your old bank account and when you want the Switch to start. The customer service is TERRIBLE. A free inside look at company reviews and salaries posted anonymously by employees. There are no managers to speak to, they will take your money and ot... The Co-operative 9. Telephone banking staff are rude and… 35 Bank of Scotland reviews. They used to be very good, but not now. In July 2019, we ran a customer satisfaction survey on current accounts in England, Scotland, Wales and Northern Ireland. Bearing in mind the majority of ATM machines in garages in this locality are Bank of Scotland owned and managed. by In 2005, it was the first service to launch a prepaid credit card in the UK, and it was the first non-bank to launch a current account. No interest paid on balances over £5,000. Call 0345 602 0304 (lines are open Monday to Sunday 7am – 11pm) to arrange your no-obligation Personal Review at any of our branches. “I have been a Bank of Scotland Current Account...” Written on: 23/08/2004 by wendoid (1 review written) I have been a Bank of Scotland Current Account customer for a number of years and used to be quite happy with the service although they never seemed to have the best rates. Read More, " When was the last time you had a good look at your savings plans? kennannlin You’ll also need to: be aged 18 or over; be permanently living in the UK; close or switch from any existing Santander bank account. 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